Refund Policy

At Novitech R&D Private Limited, we are committed to your satisfaction. This Refund Policy explains the conditions under which refunds are available for our paid programs.

1. Free 30-Day Challenge

The free 30-day live challenge is available at absolutely no cost. There are no charges and therefore no refunds are applicable for this program. You may withdraw from the challenge at any time without any financial obligation.

2. VIP Access Bundle 3 Day Money Back Guarantee

If you have purchased VIP Access and are not satisfied with the program, you are entitled to a full refund within 3 days of your purchase date. No questions asked.

To be eligible for a refund under the 3-day guarantee:

• Your refund request must be submitted within 3 calendar days of the payment date
• Refund requests submitted after 3 days will not be accepted
• The refund applies to the full purchase price.

3. How to Request a Refund

To initiate a refund, please contact us through one of the following methods:

• Email: support@novitechrd.com with subject line: Refund Request – [Your Full Name]
• WhatsApp: +91 95971 15857

Please include your full name, registered email address, payment date, and transaction ID (if available) in your refund request.

4. Refund Processing

Once your refund request is received and approved:

• Refunds will be processed within 5 to 7 business days
• The amount will be credited to the original payment method used during purchase
• Bank processing times may vary and are outside our control
• You will receive a confirmation email once the refund has been initiated

5. Career Programs

For our long-term career programs, refund eligibility is as follows:

• Before the program starts: Full refund if requested at least 3 Days before the scheduled start date
• After the first week: No refund will be issued after the first 7 days of the program

6. Non-Refundable Situations

Refunds will not be issued in the following circumstances:

• Refund requests submitted after the eligible refund period
• Removal from the program due to violation of our code of conduct
• Sharing, distributing, or pirating course content
• Change of mind after the eligible refund window has closed
• Technical issues on the student’s device or internet connection

7. Chargebacks

We encourage you to contact us directly before initiating a chargeback with your bank or payment provider. Unauthorised chargebacks may result in suspension of your account and access to all Novitech R&D Private Limited programs.

8. Changes to This Policy

Novitech R&D Private Limited reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about our Refund Policy, please contact us at support@novitechrd.com or WhatsApp: ++91 95971 15857. We are available Monday to Saturday, 9am to 6pm IST.